House Rules

SUURE-JAANI TERVISEKODA

POOL & SAUNA CENTRE RULES

Welcome to the relaxing atmosphere of Suure-Jaani Tervisekoda!

Please familiarise yourself with our house rules and follow the guidelines to ensure a safe and enjoyable visit for yourself and others.

GENERAL INFORMATION

For everyone’s safety, Tervisekoda uses security cameras monitored by our reception staff. Cameras are not installed in changing rooms or showers.

By purchasing a ticket, you confirm that:

  • you have read and understood the Tervisekoda house rules
  • you are in suitable health to use our facilities and take responsibility for your own actions

An accompanying adult is responsible for the safety and behaviour of any children in their care.

Suure-Jaani Tervisekoda is not responsible for injuries, health-related incidents or damage to visitors’ property.

WRISTBANDS & LOCKERS

At reception, you will receive an electronic wristband that allows you to:

  • open and lock your changing room locker
  • access the pool and sauna centre
  • pay for purchases at the café

Please remember that wristbands:

  • must not be exchanged with other visitors
  • must not be taken outside the Tervisekoda premises

VISIT DURATION

The duration of your visit depends on the ticket purchased (2 or 3 hours).

Your visit time starts when you purchase your ticket and ends when the selected period expires. Please plan your visit so that changing, showering and leaving the premises are all completed within your allotted time.

Additional time is charged at €0.50 per minute.

HYGIENE

  • Please shower before entering the pools. Showering after swimming is also recommended.
  • All visitors must wear appropriate swimwear. We recommend traditional swimsuits and swimming trunks.
  • Swimwear with metal studs or zips is not permitted, as these may damage the water slide.
  • Please tie back long hair or wear a swimming cap.
  • Hair dyeing, shaving and the use of body care products are not permitted within the pool and sauna centre.

POOL AREA SAFETY

  • Wet floors can be slippery. Please walk carefully and do not run.
  • Jumping or diving into the water is prohibited.
  • Please use the water slide only in accordance with its safety instructions.
  • We recommend wearing flip-flops or suitable pool footwear.

CHILDREN

  • Children aged 15 and under may enter the pool and sauna centre only when accompanied by an adult.
  • The accompanying adult is responsible for the child’s safety and compliance with the rules.
  • Children under the age of 18 must not be left unsupervised.
Children aged 3 and under:
  • are admitted free of charge
  • use their accompanying adult’s locker
  • must wear a swim nappy, which can be purchased at reception

FOOD & ALCOHOL

  • Food and drinks may only be consumed in the designated café area.
  • Food must not be brought into the pool or sauna areas.
  • Consuming your own alcoholic beverages on Tervisekoda premises is prohibited.
  • Visitors under the influence of alcohol or other intoxicating substances are not permitted to enter Tervisekoda.

Our staff have the right to:

  • refuse to sell a ticket to an intoxicated person
  • end the visit of anyone behaving dangerously or causing a disturbance, and cancel their ticket without a refund

SAUNAS

Our saunas are places of peace and relaxation. Please be considerate of other guests.

  • Where possible, please use a sauna seat cover or towel when sitting on wooden benches.
  • Avoid loud conversations and do not reserve seats or loungers with personal belongings.
  • Only pour moderate amounts of water onto dry sauna stones.
  • Using sauna whisks is not permitted.
  • Adding your own sauna oils, fragrances or other liquids to the sauna water is not allowed.
  • Please rinse off with clean water after using the saunas.
The following must not be used in the sauna:
  • honey
  • coffee grounds
  • salt
  • any other substances that may damage wooden surfaces

HEALTH & SAFETY

Please do not use the pool and sauna centre if:

  • you have an infectious illness
  • you have a fever or a skin infection
  • you have open wounds or inflammation

Please pay attention to how you feel and respect your personal health limits when using the pools and saunas.

PRIVACY & MOBILE PHONES

  • Photographing or filming other visitors is prohibited.
  • We recommend avoiding mobile phone use in the pool and sauna areas.

STAFF INSTRUCTIONS

Tervisekoda staff have the right to:

  • warn visitors when rules are broken
  • ask visitors to comply with the rules
  • end a visitor’s stay if their behaviour disturbs others or compromises safety

The rules apply equally to all visitors.

LEAVING & LOST PROPERTY

  • Please return all borrowed items to reception.
  • Leave your locker door open when leaving the changing room.

Lost property is kept for 2 months, after which unclaimed items are disposed of.

RESPECTFUL BEHAVIOUR

Please treat fellow visitors and Tervisekoda staff with respect.

Our aim is to provide a peaceful, safe and welcoming environment for everyone.

MUSIC IN THE POOL AREA

Aqua aerobics classes are occasionally held at Tervisekoda. During these sessions, the music in the pool area may be louder than usual.

Thank you for your understanding.

HAVE A QUESTION?
If you have any questions, please speak to our reception staff.
Suure-Jaani Tervisekoda